Delivery & Handling

Getting your goods to you safely and securely

Our work doesn’t stop on the factory floor. Alongside our national network partners, we deliver personal access doors around the country.

We pride ourselves on being able to control our operational environment, which means that once your order is placed, we’ll send you a notification with lead time and shipping information. We can also send you live updates once the order is out for delivery, so you can enjoy a hassle-free service.

Handling your new products with utmost care

We work hard to ensure your new doors are delivered safely and damage free, by packaging them effectively so they are secure and protected during transit. If, for any reason, your goods are damaged, we recommend noting the consignment number and emailing us within 24 hours so we can take prompt action.

Once your new door arrives, it’s best to install it as soon as possible to reduce the risk of accidental damage. Alternatively, you can store your doors prior to installation but ensure the storage is secure and undercover, as our packaging is only intended to protect goods in transit.

Convenient delivery methods

We offer four delivery types so you can choose the one best suited to your needs:

Delivery to consolidation centres - this is primarily for shed kit
Delivery to one of our facilities for customer pick-up
Delivery to your business address
Delivery to manufacturing or building site

To ensure a smooth and seamless site delivery, we’ll send you a form to fill out prior to arriving with your goods. This also minimises the chance of damage.